Our Mission
To provide Cape Cod home owners with stress-free property management services for short-term vacation rentals. To maximize property owners' returns and ensure guests enjoy comfortable, memorable experiences
About Us
Tuxfin Hospitality LLC is a family-owned business founded by Mitch Hayes, a Massachusetts native who owns two successful rental properties, both located in West Yarmouth, MA.
With firsthand knowledge of owning and renting homes on Cape Cod, we understand the unique needs of Cape Cod homeowners. Specializing in the Lower Cape, we provide vacation rental management services across Plymouth, Wareham, Bourne, Sandwich, Mashpee, Falmouth, Barnstable (Hyannis), Yarmouth, Dennis, Brewster, Harwich, Chatham, and Orleans.
Mitch brings over 20 years of experience in hospitality, including more than 10 years in Operations Management for a renowned Boston-based restaurant group. At Tuxfin, hospitality is at the core of what we do. Our commitment to delivering exceptional experiences is reflected in our perfect record of Five-Star reviews from guests at our properties in recent years. We ensure our guests not only have an unforgettable stay but also look forward to returning and sharing their positive experiences with friends and family. We manage every aspect of your needs, from handling reservations and communication to overseeing the home maintenance projects required to ensure a clean and welcoming environment at your Cape Cod vacation rental.
Explore our services and contact us today to schedule your complimentary in-home consultation.
Services
If you own a home on Cape Cod and are looking to earn additional income without the added stress, you've come to the right place.
We offer comprehensive vacation rental management services for properties on the Lower Cape and in the Plymouth area. Our services cover every aspect of managing your Cape home, allowing you to relax while we handle the details, including:
Booking Management & Guest Communication, including Owner Stays
Full Home & Turnover Cleanings
Guest Supplies Shopping & Stocking
Laundry Services for Linens, Towels, and Kitchen Essentials
Landscaping & Exterior Maintenance
Pool & Hot Tub Maintenance
Pest Control Services
Repairs & Maintenance
Trash Removal
Contact us today to schedule a complimentary in-home consultation and discover how you can earn extra income without any additional stress!
Ask about our free in-home consultation
We offer a one-hour in-home consultation, where we will conduct a thorough tour of your property. During this time, we will discuss its earning potential and identify key areas where small investments can yield significant returns.
***New clients receive 20% off our property management fees for the first 3 bookings***
Pricing
Full Vacation Rental Management
Tuxfin charges a management fee of 20% of the gross nightly revenue received from reservations plus the cleaning fee (which is paid directly by the guests). Tuxfin’s fee is reduced from 20% to 16% for the first 3 completed reservations for new clients. Our prices beat those of other larger property management companies who can keep up to 35% of your property’s revenue.
Tuxfin’s fee includes booking management & guest communication, turnover cleanings, stocking supplies, laundry services, and maintenance and repairs that take under 30 minutes
Additional costs will apply for pool and/or hot tub maintenance, landscaping services, trash removal services, pest control services, supplies, and larger repairs and maintenance projects.
Rental Setup Plan
One time fee of $995. (Waived for clients that agree to at least 6 months of vacation rental management)
Includes rental registration with your town, rental registration with Massachusetts, building the property’s Airbnb and VRBO sites, pricing consultation for the first 12 months, property consultation, creation of a welcome binder, sourcing of a cleaning company, and one supply stocking (Does not include the cost of supplies)
Professional photographer available for $300 for indoor and outdoor photos of your property
How to manage your own Vacation Rental
Many Homeowners can manage their own property. With some time and money, homeowners can reap 100% of the rewards. Tuxfin Hospitality takes care of the following items for a modest percentage of the booking amount, but here are things for homeowners to consider when managing their own Cape Cod rental:
Registering the property yearly with your town and coordinating the annual Health Department inspection
Setting up VRBO & Airbnb listings, updating as needed. Setting up minimum length stays and pricing based on historical trends and market research
Replying to guest inquiries as promptly as possible, within 1 hour if it is during business hours
Handling all booking communication with the guest, including a Thank You message when they book, a check-in message 2 days prior to their stay, and a check-out message thanking the guest and asking for feedback.
Organizing bookings, ensuring rental calendars sync to ensure property cannot be overbooked
Scheduling landscaping/mowing services bi-weekly during spring/summer, communicating with the guest to set expectations
Scheduling cleanings prior to each check-in (within 3 days if not a same-day turnover, or between 10am - 4pm on check-in day). Our cleaning company makes the beds, cleans and dusts all surfaces, vacuums all rugs and carpets, sweeps and mops all hard floors, fully cleans the kitchen including the fridge, oven and microwave, cleans the windows and doors, cleans the furniture, and cleans the bathrooms including toilets, sinks and showers/tubs
Completing additional tasks in between each guest stay
Checking for damages or issues, inside and outside
Removing used linens, and bringing freshly laundered linens for the beds, bathrooms and kitchen
Filling up soaps & shampoos etc and replacing the sink sponge
Buying and Restocking supplies such as toilet paper, tissues, paper towels, trash bags, coffee, etc
Updating electronic door codes
Putting out a welcome basket
Removing trash to the town disposal area, if no trash removal company is in use
Cleaning the outside grill, and filling any empty propane tanks
Handling any maintenance issues. Scheduling larger maintenance or repairs. We work with local electricians, plumbers, landscapers, HVAC companies etc
Performing yearly inspections of smoke detectors
Scheduling septic pumpouts and HVAC maintenance yearly if needed